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Read Our Reviews

We are very proud of our reputation for excellent customer service.

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Real Reviews From Our Clients

Ultra helpful and knowledgeable about Novus products. I have had several different controllers in the past and should have spoken to Dave from day one as he would have found something more suited than I had been offered by other companies.

R.V. (NOVUS N20K48)

I have been blown away by the level of customer service here, I really didn't expect buying a controller for my little home kiln to be such a pleasure. Helpful staff, quick replies to enquiries, excellent prices. 2 hours to replace my old kiln sitter system.

S.S. (NOVUS N1050)

Very simple VFD for simple applications. Parameters easy to change. I have the 0.37Kw unit controlling my centrifugal honey extractor. I'm using a forward/reverse toggle switch and speed pot. The VFD has a large heatsink and small cooling fan.

A.M. (AGEON AG DRIVE MINI)

Their customer service is second to none. We received prompt friendly email reply's, with very helpful information. They even made us YouTube video to demonstrate the set up of equipment we required. Top Top company.

A.H. (PID BUNDLE/KIT)

We finished testing the unit at about 17:30 last night and in fact the guys have just installed it on site! All is working as it should.Thank you for your help on this, I am impressed with the backup that both Production Automation and Novus have provided.

K.T. (DIGIRAIL CONNECT)

I had some odd third party buttons, which would not fit into a Schneider or Eaton enclosure. Luckily they fit perfectly into this one. Very happy with my purchase and the seller went above and beyond to help me. Many thanks and 5 stars.

J.T. (EMAS PY6BOS)

Ideal. Just what we wanted. Quick delivery. Easy to install.

Loud enough but not too noisy.

B.T. (EMAS MBZS220S)

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