Widerrufsrecht

We hope you are happy with any purchase made with us but understand that you may need to return an item for a variety of reasons. Customers from the UK or EU should initiate a refund request from their online account i.e. by logging into the website.

UK Full Refund Available Up To 30 Days From Purchase

To qualify for a full refund all returns must be postmarked within 30 days of the purchase date. All returned items must be in new and unused condition, with all original packaging, tags and labels attached to qualify for a full refund.

UK Exchange Or Credit Available Up To 60 Days From Purchase

For any items that run past the 30 Day refund period you will then have 60 days (from purchase date) to exchange your item. We can replace with items to the equivalent value or store credit for future use.

EU Returns Process 14 Day Withdrawal Window

Please notify us of your of intent to return within the statutory 14 day window.
You then have 14 days to send the goods back, we will refund within a further 14 days of receiving the returned goods.

Please note, you will be responsible for all return shipping charges. We advise using a trackable method to mail your return. We will refund the original outbound shipping charges at our discretion.